Your questions answered

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is it

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I've seen some bad work & I'm scared mine could turn out that way

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I'm not sure which style of brow tattoo will suit me/my needs

Frequently asked questions

Booking, Payment & Cancellation policies

What method of payment do you accept

Payment on the day (full payment is required unless paying via LayBuy) I accept:

  • Cash

  • Card (which has a 2% surcharge)

  • Gift Cards

  • LayBuy; Pay your cosmetic tattooing off over 6 weekly installments. You must have an approved LayBuy account before the day of purchase. An 8% surcharg applies (to cover fees). Click here to learn more & create an account.

Deposits & Online Bookings:

  • Online: Card only

  • Face to Face: Cash or Card (2% surcharge applies)

Payments, Deposts & Refunds


  • Payments can be made in person by cash or card which has a 2% surcharge

  • Online bookings require card payment of the deposit/consultation.

  • Full payment is required on the day of your cosmetic tattoo/removal (unless paying with LayBuy)

  • Payment plans, over 6 weekly instalments via LayBuy can be organised with a 8% surcharge. You'll need to create a LayBuy account before the payment day to ensure you're eligible. Click here to learn more & create an account.

  • Deposits will come off the total cost for your cosmetic tattoo/removal

  • Consultation appointments are $30 and paid online in advance. If you book an appointment with me within 6 months from your consultation date, $30 will be removed off your total service cost.


  • All New cosmetic tattoo or removal bookings must be secured with a $100 deposit

  • All new Brow Lamination, Lash Lift or Tint bookings must be secure with a $50 deposit

  • These deposits are NON-REFUNDABLE

Why are deposits necessary?

Booking an appointment with a deposit ensures commitment to your treatment and reserves a specific time period for your appointment. When an appointment is cancelled or rescheduled, it becomes difficult to fill that time with a new appointment, so if a deposit is forfeited, it covers the lost time.


Although I hope you'd never want a refund, for consumer rights and reasons, I must state I do not provide refunds or reimbursement for;

  • A 'change of mind' once the tattoo has begun/completed

  • If your tattoo lasts longer than intended or not as long as intended

  • Any change in colour or shape

  • Any cost for removal or colour corrections that may arise in the future

Cancellation policies

You’re welcome to change, reschedule to cancel your appointment with no penalty up to 48 hours before your appointment, however, to ensure I can accommodate all my clients' needs, I have 3 policies in place.

  1. Your deposit will be forfeited if you wish to cancel or reschedule with less than 48hrs notice
  2. Your deposit will be forfeited & apointment cancled if you are more than 20 minutes late or turn up to your appointmen with a contraindication (meaning I can't tattoo you/the area), your deposit & appointment will be forfeited.
  3. If you turn up to your appointment without disclosing previous cosmetic tattooing on the area we’ll be tattooing your deposit will be forfeited and the appointment may be cancelled. Why? Well, this is due to the extra preparation, consideration and trickiness that goes into working with an existing tattoo.

What are your booking & appointment policies?

  • It is your responsability to read the full "Booking Terms & Things to Consider" before making a booking.
  • It is your responsability to make sure you're a suitable candidate before making a booking so get in contact with me if you are unsure.
  • You're able to change and cancel your appointment unto 48hrs before your appointment with no penalty
  • If you turn up to your apointment and I am unable to perform the booked treatment, your apointment and deposit will be forfitted. You will need to make a new appointment with a new deposit.
  • Deposits are required at the time of booking for all appointments accept the 5-9 week touch up.
  • I have the right to refuse treatment or tun away clients

Cosmetic Tattooing

How well will it work for me & how long will it last?

Cosmetic tattooing is considered "semi-permanent" as the pigment used is designed to fade over a period of time. Depending on the method, pigment and your lifestyle/ genetic factors, they can last 12 months to several years, so you want to make sure its done right. There are many different factors that will effect how well the tattoo will hold, appart from the tattooists skill, they are generally seperated into two catagories; genetics and lifestyle.

  • Excessive bleeding during the procedure will greatly affect how your body retains pigment. While in some circumstances, bleeding cannot be controlled, it is important to avoid blood thinning agents such as alcohol, caffeine and over the counter medications such as fish oil and aspirin on the day of your treatment.
  • A weakened immune system will affect how well you heal and you'll be at a greater risk of picking up an infection. Please make sure you're healthy enough to be tattooed.
  • Skin care products that are of an exfoliating nature will cause pigments to fade faster (these are typically found in acid based, anti-aging or acne products)
  • Sun exposure will cause premature fading of the pigment
  • The lighter/less saturated the pigment, typically, the faster it will fade.
  • Aftercare is extremely important and plays a vital role in how your pigment will heal.
Please note that results cannot be guaranteed as everyone retains and breaks down pigment differently. People with lighter hair, correction work, or sparse eyebrows may require more than one follow-up to reach their desired look.

Numbing cream & pain

Will it hurt? Everyone has a different pain threshold, so your experience may be different to someone else’s. Anaesthetic is used before and during the treatment process to help alleviate some discomfort. On a scale of 1-10 most people feel about a 3. Do you need numbing cream? Yeah you do! It makes the tattooing process easier for you and me!

So, what numbing creams do you need and where do you get them from? **Pleae note as of July 1st 2021, numbing cream will be provided so long as the health and contraindications form has been filled out ** Apart from freckles, you will need 2; one for before and one for during the tattoo. You can get over the counter numbing creams like Numbit or Elma as a pre-numbing agent but they contain less of a numbing % and take longer to start working - so I wouldn't waste your money. Compounding Pharmacies can create numbing cream that generally lasts for 6 months or longer. Just google "Compounding pharmacies near me"and a bunch will pop up, then send a query saying you're after numbing cream for cosmetic tattooing - they'll usually have a basic script ready to go but as a guide these are the mixtures I've used in the past as 10-20 gram amounts (which is ample for 2+ treatments) No.1 Pre Treatment for lips, brows, eyeliner, removal, (freckles don't need pre-numbing) in a cream/gel form: 6% Lignocaine, 4% Tetracaine No.2 During treatment for lips, brows, eyeliner, freckles in a water base gel: 6% Lignocaine, 4% Tetracaine, 0.1% Epinephrine No.2 During treatment for saline removal: a water base gel: 6% Lignocaine, 4% TetracaineNO Epinephrine - as this stops the removal from working properly

Who can’t get cosmetic tattooing

You cannot get cosmetic tattooing/removal if:

  • You are under 18

  • Currently taking or less than a year off acne medication (such as accutane)

  • Your botox or filler is less than 2 weeks old in the area we’re tattooing (if you’ve had your lips done but we’re doing your brows etc that's okay)

  • You are pregnant or breastfeeding

  • You are sunburnt

  • You are unwell (a weakened immune system means you'll be in more pain and your tattoo may not heal well)

  • You have/ are prone to severe keloid scarring

  • Have bruises on/close to the area being tattooed

  • You have skin condition outbreak (including a pimple) on/very close to the area we're tattooing

Cosmetic tattooing/removal is not recommended:

  • If you are undergoing chemotherapy (unless a doctors note is supplied)

  • If you have an autoimmune disease (unless a doctors note is supplied)

  • If you have shingles on the face or rosacea/dermatitis in the area of treatment (please wait until symptoms have disappeared/ fully healed before treatment)

  • If you have thin delicate skin

  • If you get regular resurfacing facials or your skincare is acid-based (you can still get cosmetic tattooing done it may just speed up the fading)

Health & medication precautions:

  • Those on blood thinning, blood pressure and/or cholesterol medication may not retain as much pigment and therefore may need more frequent touch-ups/colour boosts. This also includes prescribed or over the counter pain medication.

  • Those who have thyroid issues or are on medication for them often need more frequent touch-ups/colour boosts due to the fast metabolisation of the pigment.

  • Diabetic clients who are insulin-dependent often take longer to heal and may have at a heightened risk for infection

  • Those who take certain herbs and supplements can also have an impact on the skin as some can cause blood thinning or skin thinning (such as fish oil) so please google/check the side effects before booking.

Specific health concerns for Lips:

  • Coldsores and lip tattooing; Depending on the blister and severity, the pigment retention of that area may be affected. It's important to note that if you do suffer from coldsores, you may need more than one treatment/ touchup to gain the desired colour. You must also start prepping your body for an outbreak and reducing the severity by taking Lysine or FAMVIR 1-2 days prior.

Please note, if you have health concerns that may impact your healing ability or pigment retention a doctor's note may be necessary to go ahead with treatment this is for the safety of yourself and for legal reasons. If you believe you have a health condition that may impact your healing or retention, please contact me first so we can chat about your options.

Existing tattoos - do I cover, correct or remove

Taking on another artists work can be very challenging as I may not know their method, pigment or depth which will help determine the outcome/direction we go in. It takes a very skilled artist and also trust from the client to do so. Several appointments may be necessary to fully correct/cover the existing tattoo. I can’t say for certain what option will be best until I see your existing work. I have re-worked previous cosmetic tattoos with brilliant results, however some times removal is the best option if they’re too dark or the wrong shape. For instance, if your eyeliner has become blurred removal to take it back to the original shape will be the best option rather than going thicker. If you’re not happy with where your eyebrows start or finish - we can change this by removing a portion of your tattoo. If you have existing cosmetic tattoos that need to be reworked or removed a consultation will be needed, however, to get the ball rolling, send through a clear photo of your existing work via the contact form - for further information on removal click here. Please note as stated in my cancellation policies; if you turn up to your appointment without disclosing that you’ve had previous cosmetic tattooing done on the area we’ll be tattooing your deposit will be forfeited and the appointment may be voided.

How to prepare for your cosmetic tattoo & aftercare


-Eat extra fruits & veg + drink more water to help support your overall immune system

-No alcohol or drugs (unless prescription) 24 hours before your appointment - this includes pain killers

-Stop using/reduce active skincare 4-6 weeks before your appointment

-Make sure the area is exfoliated & hydrated

Post-appointment & aftercare:

-No harsh cleansers (ph-neutral soap is okay), makeup, exfoliants on the area for 7-10 days.

-No tanning and avoid direct sun exposure on the treated area for the first few weeks.

-Apply the aftercare cream several times a day (this will be provided but not for removal clients)

-Do not pick scabs or pull off the flaky skin as it may cause patchiness or scarring

-No excessively sweaty workouts for the first 48 hours

-No swimming, spas, saunas or prolonged contact with water for the first 2 weeks or until peeling has finished (washing them is okay and encouraged to avoid infection)

Healing is different for everyone due to those two little factors; genetics and lifestyle however the general rule is 3-4 days of tenderness, 4-7 days of settling/flaking and by day 10-14 the flaking should have finished. It's important to remember that from the day of your treatment it's a full 28-30 days until your skin has fully healed the tattoo and pigment has settled into the final result.

Specific for Eyeliner:

-No eyelash extensions can be worn on the day of your appointment or until healing has finished

-You cannot wear contacts on the day or for 5 days post appointment

-It is advised to not drive on the day of your appointment

Specific for Lips:

-If you suffer from coldsores you must start taking Lysine or FAMVIR to reduce the severity of an outbreak 1-2 days before your appointment.

Specific for removal:

-You’ll want to keep the scab forming and on for as long as possible! This helps your body to keep pulling out the unwanted pigment. Once it has naturally fallen off, you can apply vitamin E cream/oil to help with healing/scar reduction.

It is extremely important to make sure you can carry out the aftercare for your tattoo/removal as this will help ensure how well it heals & works. If you don't believe you can carry out the aftercare, do not book in your cosmetic tattoo or removal appointment.

Cosmetic Tattooing maintance and things to consider before getting tattooed

Cosmetic tattooing and removal is a minimum 2 step process and you will need to be committed to the second or follow up appointments to achieve your desired results.

Beauty trends/fashions come and go and although cosmetic tattooing is classified as semi-permanent, please keep in mind that they are still somewhat permanent and may change over time as your skin ages. Later down the line if you wish to change the style or look of your cosmetic tattoos it may require removal/lightening first. I’m sure you can see from my work that I will always make sure your brows, lips, liners or freckles are natural, suit your face and are something you want as a day to day look (along with being easy to maintain). Remember you can always build upon your tattoo such as a tattooed liner but using makeup to create the wing.

Cosmetic tattooing is low maintenance, not no maintenance so please consider;

  • Your natural brow hairs/shape will need to be maintained (such as waxing, tinting etc)

  • Touch up/colour boost sessions may be required to maintain your desired colour/shape

  • Although cosmetic tattoos are designed to fade over time, full removal of a cosmetic tattoo with laser or saline may be required.

  • If you have had cosmetic enhancements/adjustments (such as botox, filler or thread lift) this may alter how your cosmetic tattoo will sit when wearing off, dissolved or enhanced.

Who is a suitable client?

A healthy, normal-dry skinned human. However, this isn't most of us so please keep in mind tattooing on combination to oily skin or those with health concerns is still possible, it just might mean you may need to have more frequent touch-ups/colour boosts or may require doctors okay.

About the space and equipment

Are your services Vegan?

Yes! I take great care in makeing sure the products I use are vegan & cruilty free.

Are you wheelchair accessable?

Unfortunatly not.

What equipment do you use?

Specalised PMU pigment, machines and products. No shortcuts or cost cutting here. Saftey, health and hygine is a huge priority of mine and therefor everything - appart from the spacalised tattoo machine - is disposable.

Beauty Treatments

Is there aftercare for Brow Laminations, Lash Lifts?

Yes! -Avoid getting them wet, rubbing & sleeping on them for 24-48hrs -After getting them wet/washing them, brush them back into place with a clean spoolie -Use seriums and aftercare gel to help keep them hydrated & healthy

How long do Brow Laminations, Lash Lifts & Tints last?

So long as your follow the correct aftercare, Brow Laminations & Lash Lifts should last 5-6 weeks. The Tint will lash on your skin for roughly 2-4 days & on the hair for roughly 2-4 weeks (this will depends on how often your wash your face and with what products)

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